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Despite the pandemic, in-store options are in vogue

Online shopping has boomed in the pandemic. But what about all the packaging? Vox.com 1/8/2021 © Getty Images Everyone’s shopping online by necessity, but packaging waste hasn’t improved. At a Cost Plus World Market in Oakland, California, masked shoppers are filing in with their holiday near-misses. They’re not just bringing back Ikat dinnerware and burlap wall art that didn’t quite hit the gifting mark, however. The Happy Returns “bar” within accepts unwanted items from digitally native brands like Eloquii, Everlane, and Rothy’s, which it refunds with a scan of a QR code....

Getty Images This story is part of a group of stories called At a Cost Plus World Market in Oakland, California, masked shoppers are filing in with their holiday near-misses. They’re not just bringing back Ikat dinnerware and burlap wall art that didn’t quite hit the gifting mark, however. The Happy Returns “bar” within accepts unwanted items from digitally native brands like Eloquii, Everlane, and Rothy’s, which it refunds with a scan of a QR code. Similar bars in malls, college campuses, and inside stores like World Market across the country are doing an equally brisk trade....

NEW YORK – A huge surge in online shopping has been a savior for retailers during the pandemic, but it comes at a price. Shoppers are likely to return twice as many items as they did during last year's holiday period, costing companies roughly $1.1 billion, according to Narvar, a software and technology company that manages online returns for hundreds of brands. Retailers don't want the returns, but they do want shoppers who may not feel safe going to stores to be comfortable buying things they haven't seen or tried on in person. People have been doing so much online buying since March that...

Print A huge surge in online shopping during the pandemic has been a savior for retailers, but it comes at a price. Shoppers are expected to return twice as many items as they did during last year’s holiday period, costing companies roughly $1.1 billion, according to Narvar Inc., a software and technology company that manages online returns for hundreds of brands. Retailers don’t want the returns, but they do want shoppers — who may not feel safe going to stores — to be comfortable buying things they haven’t tried on or seen in person. People have been doing so much online buying s...