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Why saying 'no' is such a powerful word


There is enormous power in the word “no.”
On the face of that, you might think that is obvious, but the shipping business has always held as sacred the idea of scale. Scale should create efficiencies. Tome was the CFO at Home Depot before becoming the head of UPS, and she is a classic number cruncher, according to the WSJ article by Paul Ziobro. Her logic is brilliantly simple. She is focusing on profit in an effort to create a “better, not bigger” company.
Tome is a powerful, smart CEO, and she will excel. She says, “the current environment, with too much demand for limited capacity, means UPS needs to be paid adequately for its services.” That concept should not strike you as revolutionary, yet learning how to say “no,” in many ways runs counter to our natural behavior and desire to be liked. That is why my granddaughter sits on my lap during lunch and then asks if I can lend her $50. She is 2 1/2. They learn quickly. Darling, not a chance. ....

Paul Ziobro , Dwayne Guay , David Tsui , John Kepler , United Parcel Service , Stanford Business School , Carol Tome , United Parcel , Wall Street Journal , Home Depot , வேன் கூாய் , டேவிட் ட்சு , ஜான் கெப்லர் , ஒன்றுபட்டது பார்சல் சேவை , ஸ்டான்போர்ட் வணிக பள்ளி , கரோல் எனக்கு , ஒன்றுபட்டது பார்சல் , சுவர் தெரு இதழ் , வீடு டிப்போ ,