After Sales Advisor | Automotive
Ensuring all key elements of the customer journey are fulfilled by managing the parts availability Keeping Customer Advisors updated on parts delays to relay on and invoicing as required to help all remain focused on performance vs budget on a daily basis. Receive in Parts from Hub Via Shipment Processing Order Parts with the technicians on warranty or complex diagnostic repairs, explaining the repairs then onwards to the CA team in a sensible manner Carry out Daily PPI Checks and Liaise with Hub on any issues raised Warranty Parts Management and Processing Internal Authorisation, Invoicing &...
Source: am-online.com