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Heart of the Matter Podcast: Bank outages - Are there gaps in the system?

The recent hours-long outage for DBS and Citibank banking and payment services was caused by a technical issue at a data centre. Industry experts weigh in on what happens when critical banking infrastructure goes black. ....

Ashish Kakar , Steven Chia , Asia Pacific , Singapore Management University , Digital Banking ,

Heart of the Matter - Bank outages: Are there gaps in the system?

The recent DBS and Citibank outage in October left many people unable to pay for their transactions and draw money from the ATMs. What goes on when critical banking infrastructure goes black? How are data centres part of this and should we really revert to carrying cash again? Steven Chia gets answers from Dr Patric ....

Steven Chia , Chris Wong , Kean Loong , Institute Of Mental Health Helpline , Singapore Association For Mental Health Helpline , Mak Kean Loong , Singapore Hotline , Mental Health , Mental Health Helpline ,

'This is not supposed to happen': Experts on DBS, Citi outage caused by data centre failure

Most banks have two or more data centres and redundancies at multiple levels if a primary data centre goes offline, industry experts say.  ....

Monetary Authority Of Singapore , Monetary Authority , Digital Banking ,