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How CIOs are using AI solutions to improve customer experience

Enterprises use Data & Analytics solutions to improve customer experience, and revenue predictions to improve revenue and profitability. ....

Brian Rice , Ramke Ramakrishnan , Baburajan Kizhakedath , Morgan Stanley , Deep Brew , Chief Information Officer ,

How China's homegrown coffee chains are pulling Starbucks into a price war

How China's homegrown coffee chains are pulling Starbucks into a price war
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United States , Belinda Wong , Sophie Yu , Charles Lu , Casey Hall , Walker Shen , Jason Yu , Zhu Danpeng , Howard Schultz , Shri Navaratnam , Luckin Coffee , Starbuck China , Kantar Worldpanel , Deep Brew ,

In China, Starbucks tries to avoid price war but gets dragged into discounting

As Starbucks faces stiff
competition for its brew in China from fast-growing, low-cost
rivals who have chipped into its market share, the coffee chain
is increasingly being dragged into a price war it. ....

United States , Jason Yu , Howard Schultz , Walker Shen , Shri Navaratnam , Charles Lu , Casey Hall , Sophie Yu , Belinda Wong , Zhu Danpeng , Luckin Coffee , Kantar Worldpanel , Deep Brew ,

Analysis-In China, Starbucks tries to avoid price war but gets dragged into discounting

As Starbucks faces stiff competition for its brew in China from fast-growing, low-cost rivals who have chipped into its market share, the coffee chain is increasingly being dragged into a price war it says it wants to avoid. The stakes are high for Starbucks, which has come under growing pressure from investors recently due to weaker sales in its two biggest markets - the United States and China. While the Seattle-based company has got its work cut out in the world's second-biggest economy, where its rival Luckin Coffee pipped it to the top spot on annual sales for the first time in 2023, management is convinced it does not need to get into a race to the bottom on prices. ....

United States , Jason Yu , Walker Shen , Sophie Yu , Belinda Wong , Charles Lu , Casey Hall , Zhu Danpeng , Shri Navaratnam , Howard Schultz , Luckin Coffee , Kantar Worldpanel , Deep Brew ,