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How Indian Startups Can Build A Global Customer Service Strategy

Deepika Christina of CM.com explains key CX trends and solutions that startups must focus on to build scalable CX strategies. ....

Trisha Nayyar , Deepika Christina , International Monetary Fund , Service Cloud , New Year , Mobile Service Cloud , Revolution Beauty ,

How CM.com Is Helping Fintech Companies Enhance CX

CM,com aims to helps fintech companies engage with customers, resolve queries and assist in onboarding using conversational commerce tools. ....

United States , Moosa Manjra , Yashoraj Tyagi , Deepika Christina , Hello Group , Fintech Companies Enhance Customer Engagement Across Touchpoints , C Communications , United Radius Payment Solutions , Service Cloud , State Of Consumer Internet In India , India Hub , Mobile Marketing Cloud , Mobile Service Cloud , Onlia Sense , South Africa Based , Hello Paisa , Gold United States , United Kingdom Based Radius Payment Solutions , India Undergoing ,

The Future of Commerce is Conversational: Are You Ready?

The Future of Commerce is Conversational: Are You Ready? ....

Deepika Christina , Facebook Messenger , Conversational Commerce , Customer Data Platform , First Call Resolution , Customer Experience Lead , Business Messaging , முகநூல் தூதர் , உரையாடல் வர்த்தகம் , வாடிக்கையாளர் தகவல்கள் நடைமேடை , முதல் அழைப்பு தீர்மானம் , வாடிக்கையாளர் அனுபவம் வழி நடத்து , வணிக செய்தி அனுப்புதல் ,