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iTWire - 8x8 launches Contact Center for Microsoft Teams - Vimarsana News

iTWire - 8x8 launches Contact Center for Microsoft Teams

iTWire Wednesday, 17 March 2021 11:41 8x8 launches Contact Center for Microsoft Teams Shares Dejan Deklich, Chief Product Officer at 8x8 Cloud communications platform provider 8X8 has launched Contact Center for Microsoft Teams to deliver integrated customer engagement and global telephony direct routing that allows employees and contact centre agents to interact with customers from any Teams endpoint. “Organisations are rapidly adopting Microsoft Teams for all their employee collaboration requirements, and now recognise the importance of integrating it with the contact ce...

Source: itwire.com
8x8 Closing 2020 Strong - Vimarsana News

8x8 Closing 2020 Strong

8x8 Closing 2020 Strong Sharks must never stop moving. Literally life depends on it. For cloud communications providers, the reality is not much different. Resting on laurels is a surefire recipe way to fall behind the pack, and be forced to fight for the scraps. There’s chum in the water. It would be a shame to miss out on the feast. 8x8 is zeroing in a strong close to 2020, a year so many are ready to put in the rearview mirror. In this week alone, we’ve seen CEO Vik Varma step away, his replacement named and a new solution released.

Source: tmcnet.com