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As organisations continue to regroup after years of disruption and lockdown, many are finding they face similar challenges and opportunities. New ways...
COMPANY NEWS: Coud communications platform provider, 8x8 has announced the general availability of 8x8 Agent Workspace, a new 8x8 Contact Center compo...
CommerceNext Restarts In-Person Conferences - Summit Scheduled for September 28-29 in New York City Share Article CommerceNext restarts in-person conferences. Summit scheduled for September 28-29, 2021, in New York City. New advisory board members announced. CommerceNext Logo If you haven’t attended a CommerceNext event in the past – you are missing the most genuine opportunity to connect with folks across the digital industry in an authentic, collaborative way. FTD CEO and CommerceNext advisory board member Charlie Cole. NEW YORK (PRWEB) ...
iTWire Wednesday, 17 March 2021 11:41 8x8 launches Contact Center for Microsoft Teams Shares Dejan Deklich, Chief Product Officer at 8x8 Cloud communications platform provider 8X8 has launched Contact Center for Microsoft Teams to deliver integrated customer engagement and global telephony direct routing that allows employees and contact centre agents to interact with customers from any Teams endpoint. “Organisations are rapidly adopting Microsoft Teams for all their employee collaboration requirements, and now recognise the importance of integrating it with the contact ce...