CNN CNN Newsroom February 26, 2014 15:52:00
Management. can they honestly feel or convey that the threat to aviation security is somehow lower at this point in time. workforce cuts have happened over the past three years. we do not know whether staff cuts happened after the toothpaste and shoe bomb threats, because the government, again, says those numbers are secret. one last thing. we know that six of the agency's 26 field offices will be shut down. ths says those officers will be relocated. carol? >> rene marsh, reporting live. first rule in customer service, know your policy. delta learning the lesson the hard way and facing the w...