Hotel loyalty and reward program features and benefits prove key to member satisfaction
WESTLAKE VILLAGE, CA – Hotel loyalty and reward program features and benefits—earning and redeeming rewards—prove key to member satisfaction regardless of the number of hotel brand locations, acco WESTLAKE VILLAGE, CA – Hotel loyalty and reward program features and benefits—earning and redeeming rewards—prove key to member satisfaction regardless of the number of hotel brand locations, according to the J.D. Power 2015 Hotel Loyalty/Rewards Program Satisfaction ReportSM released today. The report measures customer satisfaction by examining six factors (in order of importance): acco...
Source: eturbonews.com