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Standards of customer service in Britain have never been lower. According to research published by Which? last December, major firms employ too few staff, fail to provide vital training and offer a service that is as bad – or even worse – than it was during the pandemic, when they were forced to close call centres.
Our report into the death of British customer relations generated 900 comments – here are your worst encounters, plus some from our writers
Celebrating birthdays this week are Ricky Miller and Nancy Johnson. Wishing you both a very special day.
Wildfires raging in southern Italy fueled by scorching temperatures have claimed the lives of three people in Sicily as firefighters continue to battle fires during a European heat wave.
Three local ag groups are teaming up for a new fundraising event. The Delaware County Farm Bureau, Delaware County Cattlemen and Delaware County Dairy