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CWT, the Business-to-Business-for-Employees (B2B4E) travel management platform, announces the appointment of Mike Douglass as TX Customer and Service Excellence Leader, effective immediately.
CWT has appointed Mike Douglass to the newly-created role of TX Customer and Service Excellence Leader, effective immediately.
CWT, the Business-to-Business-for-Employees (B2B4E) travel management platform, announces the appointment of Mike Douglass as TX Customer and Service Excellence Leader, effective immediately. Responsible for leading the development of the traveler experience (TX) throughout the customer lifecycle, Mike will report to Derek Sharp, Chief Traveler Experience Officer, and be a member of the company's Traveler Experience Leadership Team.
CWT has appointed former Amadeus executive Mike Douglass traveler experience customer and service excellence leader, the travel management company announced.