Empirix Helps CEHE Confidently Migrate to Five9 Cloud-Based Contact Center Software
Empirix®, the leader in end-to-end test automation and network and service performance monitoring, assurance and analytics today announced that The Center for Excellence in Higher Education (CEHE) selected Empirix to validate the efficacy of their migration to Five9, an all-in-one cloud-native contact center solution, before go live. CEHE is a non-profit educational institution that provides flexible, career-focused degree programs for nontraditional students. They were migrating their entire workforce to a work-from-home model and wanted assurance that their new Five9 contact center syste...
Source: prnewswire.com