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Mohammed to announce best, worst government entities on Sept.4 4 hours ago Sheikh Mohammed Bin Rashid Al Maktoum His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, has directed a comprehensive assessment of more than 1,300 digital and smart services provided by ministries and government departments. "Today we directed a thorough evaluation of digital and smart services provided by federal government ministries and departments. The UAE’s five best and worst government entities will be announced on 4th September, 2021," said S...

Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today it has been positioned as an overall leader in the 2021 Aspire Leaderboard for Customer Communications Management

Paris, May 27, 2021 Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today it has been positioned as an overall leader in the 2021 Aspire Leaderboard™ for Customer Communications Management (CCM) — the fourth year in a row that Quadient has earned the distinction. Additionally, consulting firm Aspire recognized Quadient’s Inspire Suite solution as a leader in the Leaderboard’s sub-grids for Omnichannel Orchestration, Communication Composition and Business Automation. The Aspire Leader...

MAP Partners with Glia to Strengthen Digital Member Service for Credit Unions CUSO to offer Digital Member Service platform to credit union clients, enabling more seamless payment experience News provided by Share this article Share this article NEW YORK, May 25, 2021 /PRNewswire/ -- Glia, a leading provider of Digital Customer Service, today announced a partnership with Members Access Processing (MAP), a Credit Union Service Organization (CUSO) that provides Visa card services for credit unions. By leveraging Glia's Digital Member Service platform, MAP's credit union clients can modernize h...

CMSWire Editor-in-Chief Rich Hein giving his opening keynote remarks at the virtual DX Summit. CMSWire kicked off the first of four virtual Digital Experience Summit conferences on Thursday, Feb. 25. The company, now in its seventh year of producing the conference (second virtually), is building its conference on four content themes: Design, Build, Orchestrate and Optimize. The opener this week featured Design principles — listen, analyze and model 2021 CX. You can access all the presentations on-demand for free. “We made it. 2020 is finally behind us,” Rich Hein, editor-in-chi...