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Rick DeLisi Joins Glia as Lead Research Analyst for Digital Customer Service Customer Service thought leader joins company on heels of $78 million Series C funding round, year of substantial growth and momentum News provided by Share this article Share this article NEW YORK and TARTU & TALLINN, Estonia, Feb. 11, 2021 /PRNewswire/ -- Glia, a leading provider of Digital Customer Service, today announced that Rick DeLisi, co-author of The Effortless Experience, the ground-breaking best-seller about winning customer loyalty, has joined Glia as lead research analyst for Digital Customer Service. ...

BCU Selects Glia's Digital Member Service Platform $4.5 billion-asset credit union selects comprehensive communications and collaboration platform to modernize member service News provided by Share this article NEW YORK, Jan. 20, 2021 /PRNewswire/ -- Glia, a leading Digital Customer Service provider, announced today that Vernon Hills, Ill.-based BCU has selected its Digital Member Service platform to enhance how it serves members in a digital-first world. BCU has always been a technology innovator; it was one of the first credit unions to offer video banking and 65% of its membership is re...

Click the thumbs up > CitNOW will reveal insight into the accelerated pace of digital change in the UK car retail sector since the start of the COVID-19 at AM Live Virtual 2021 – offering advice on the advances yet to come. Chief executive Alistair Horsburgh is set to reveal the findings of the automotive video specialist’s Accelerating the Digital Customer Experience research study as part of a packed agenda of seminars and workshops at the online event running across January 20 and 21. Horsburgh will host CitNOW’s AM Live Virtual 2021 presentation at 10.45am on January 21. Attendees t...

Glia Raises $78 Million in Series C Funding Led by Insight Partners as Demand for Digital Customer Service Accelerates NEW YORK and TARTU & TALLINN, Estonia, Jan. 7, 2021 /PRNewswire/ -- Glia, a leading provider of Digital Customer Service, today announced that it has raised $78 million in Series C funding, bringing Glia's total fundraising to $107 million. This round was led by existing investor Insight Partners and Glia was advised in the transaction by Cooley LLP. Glia (https://www.glia.com)Glia grew by more than 150% in 2020 as the pandemic forced businesses to reimagine how they guide a...

FTSI Partners with Glia to Provide Digital-First Customer Service Technology to Community Financial Institutions Share Article Glia’s Digital Customer Service Technology to Complement FTSI’s Branch & Digital Transformation Solutions We are excited to partner with Glia to provide community banks and credit unions with a digital customer service solution. This digital-first approach in customer service is a game changer that offers a seamless consumer experience. MONROVIA, Calif. (PRWEB) December 17, 2020 FTSI and Glia have an...