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Worldline's WL Contact Offer Supports Over A Hundred European Banks With Their Customer Interactions

Worldline's WL Contact Offer Supports Over A Hundred European Banks With Their Customer Interactions
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Claude France , Transactional Services , Effortless Experience , கிளாட் பிரான்ஸ் , சிரமமின்றி அனுபவம் ,

Challenger Inc. and Tethr Sign Strategic Partnership


Challenger Inc. and Tethr Sign Strategic Partnership
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Companies partner to combine Tethr s research-backed conversation intelligence platform and Challenger s Effortless Experience Capabilities Builder for customer service training.
“I’m excited about this partnership to further build on the ground-breaking Effortless Experience research that we did while at CEB, now Gartner, and to make it actionable for companies as they invest in training and coaching their agents.” said Matt Dixon, Chief Research & Innovation
AUSTIN, Texas (PRWEB)
April 15, 2021
Tethr, the leading AI-powered conversation intelligence platform for listening enterprises, today announced a strategic partnership with Challenger to launch a diagnostic designed to measure agent performance before and during Challenger’s Effortless Experience™ training. The Diagnostic will measure ROI on training programs ....

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