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Auto Insurer Digital Points Are Now Primary Driver of New Customers, J.D. Power Finds

J.D. Power 2024 U.S. Insurance Digital Experience Study,SM released today, a strong majority of auto insurance websites and apps are doing a good job delivering on foundational functional capabilities, but far fewer are delivering the type of value-added services that set them apart from the pack. ....

United States , Stephen Crewdson , Justin Suter , Auto Club Of Southern California , Auto Club Group , Digital Experience Study , Corporate Insight , Club Group , Southern California , Erie Insurance ,

Auto Insurers' Digital Channels 'Remarkably Resilient', Finds J.D. Power Study

Auto insurance websites and apps are doing a good job of delivering foundational functional capabilities, bringing in more customers than agents and call ....

United States , Stephen Crewdson , Justin Suter , Auto Club Of Southern California , Auto Club Group , Digital Experience Study , Southern California , Erie Insurance ,