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Memorial Hospital was the recipient of 27 Breakthrough Awards at the 2023 annual Custom Learning Systems (CLS) HealthCare Service Excellence Conference held at Rosen Centre in Orlando, Florida.
Discover the latest trends in patient experience and see how your hospital stacks up to national HCAHPS benchmarks.
AdventHealth's commitment to patient safety is reflected in their impressive achievement of 32 of their 42 eligible hospitals receiving an
Patient experience scores across the U.S. have worsened for the past two years, but new data from The Leapfrog Group suggests that the contributing factors may
HCAHPS measures assessing hospital staff's responsiveness and hospital cleanliness fell the most during the pandemic amid staffing shortages.