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Kuwait Finance House wrapped up 2023 with 26 illustrious awards at the Group level from various local and international prestigious entities, affirming its achievement in the Islamic...
Silah Gulf partners with Cisco for contact centre MANAMA, January 19, 2021 Bahrain-based Silah Gulf, a leading customer experience solutions provider, has partnered with Cisco to launch the Cisco Unified Contact Center Enterprise (CiscoUCCE), one of the most advanced contact center platforms in the world. The partnership will see the introduction of a host of digital solutions, such as Cisco’s Dynamic Interactive Voice Response (IVR) and Visual IVR solutions, which are the first of their kind in the region, enabling Silah to deliver a more proactive and personalized customer journey. Cis...