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Comply with police demands, calling it chilling a christmas gift could be used against people. >> it scares me the criminal system is coming down to this technology, which is supposed to help our daily lives and is being used against us for an innocent client. >> reporter: amazon seemed to imply it could change its willingness to cooperate in the case. saying amazon will not release customer information without a valid and binding legal demand, properly served on us. the company went on. amazon objects to overbroad or inappropriate demands as a matter of course. amazon did give police bates' s...

Legal demand properly served on us. the company went on, amazon objects to overbroad or otherwise inappropriate demands as a matter of course. amazon did give police bates' subscriber information and authorities analyzed the information contained on the device itself but believe more echo evidence is stored in the cloud, controlled by amazon. the case calls to mind the 2015 mass shooting in ban bernardino california pitting apple against the fbi, wanting to access information contained in the locked iphone of one of the shooters. >> alexa, what time it is? >> it's 1:56. >> reporter: the always...

Us. the company went on. amazon objects to overbroad or otherwise inappropriate demands as a matter of course. amazon did give police bates' subscriber information and authorities have analyzed the information contained on the device itself but believe more echo evidence is stored in the cloud, controlled by amazon. the case calls to mind the mass shooting in san bernardino, california that pitted apple against the fbi as the authorities wanted to access information contained in the locked iphone of one of the shooters. >> what time is it? >> it's 1:56. >> reporter: the always on voice activat...

Bates' tuattorney says the deat was nothing more than a tragic accident and her client is innocent. he applauds amazon's refusing to comply with police demands calling it chilling that. >> chilling that it's supposed to help daily lives and now being used against us for an innocent client. >> in a statement amazon replied it could change its lgness saying amazon will not release customer information without a binding legal demand properly served on us. amazon objects to overbroad or otherwise inappropriate demands as a matter of course. amazon did give police bates' subscriber information and ...