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Eddy Effect News Today : Breaking News, Live Updates & Top Stories | Vimarsana

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Beyond Sentiment Analysis - Authenticx revivifies millions of customer interactions - Vimarsana News

Beyond Sentiment Analysis - Authenticx revivifies millions of customer interactions

Companies store countless interactions in their call centers, sometimes millions, but need helpful interpretation.

Enterprise AI in practice - addressing the top CIO questions - Vimarsana News

Enterprise AI in practice - addressing the top CIO questions

Enterprise AI is the surging topic, or, in some cases, the hot potato. A recent CIO forum raised critical issues - here are my responses.

Why Today's Patient Surveys Are Not Working for Healthcare - Vimarsana News

Why Today's Patient Surveys Are Not Working for Healthcare

Patient survey scores weren’t designed to provide detailed insights for healthcare — just overall, short-term satisfaction insight.

Authenticx Conversational AI Names Eric Prugh CPO   - High-Performance Computing News Analysis - Vimarsana News

Authenticx Conversational AI Names Eric Prugh CPO   - High-Performance Computing News Analysis

INDIANAPOLIS — May. 16, 2023 — Authenticx, which helps healthcare enterprises improve operations, compliance and business insights from recorded customer [...]

Authenticx Furthers Investment in Conversational AI with Addition of CPO - Vimarsana News

Authenticx Furthers Investment in Conversational AI with Addition of CPO

/PRNewswire/ -- Authenticx, the new standard in healthcare for listening to customer voices at scale, has appointed Eric Prugh as its Chief Product Officer to...