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The U.S. Department of Transportation has issued new rules mandating airlines to automatically pay passengers cash refunds for delays and cancellations, and to show all fees upfront.
Air travel stinks.
Air travel stinks.
Be aware, so you don't get billed for damage they didn't cause.
The airport floor is probably the last place you want to sleep. But for passengers like John Paul Engel, it's sometimes the only place. On several occasions, including this summer