Dixa acquires Elevio, an Australian SaaS company focused on helping brands improve the quality of customer support
Dixa acquires Elevio, an Australian SaaS company focused on helping brands improve the quality of customer support Pubblicato: 10 Marzo 2021 Danish customer support innovator Dixa has acquired Melbourne-based knowledge management platform Elevio in a circa US$15m deal. "The circa $15m acquisition supports Dixa’s long term vision to simplify more aspects of customer service through personalisation and machine learning" Dixa’s platform is used by consumer-facing brands to serve customers across multiple channels from a single screen including social media, chat, voice and m...
Source: etribuna.com