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Our country's healthcare system with an emphasis o "heart." if you need even more proof, here's cbs' steve hartman "on the road." >> reporter: tricia somers swore shee met an angel. as we first reported in 2014, tricia was in this hospital in harrisburg, pennsylvania, when in walked a nurse. >> before she even said anything, i just felt comfort. it was almost like somebody just put, like, a warm blanket on me. >> reporter: that's quite a nurse. >> yes. i've never felt anything like that before, any other connection with anybody else. >> reporter: this is that angel. >> i really enjoy the job. ...

>> i admit it, i still thought we can pull it out, our polling and analytics suggested that we could. and so i worked on a speech that really was about my journey and had a real emphasis o on my mother's life journey because i talked a lot about that during the campaign. making it clear that yes, i would be the first woman president but i like everybody stood on on the shoulders and live the lives of the experiences of those who came before us. >> when they asked me to do it, i really had a hard time getting through it. i really had a hard g through it partly because it was so emotional, it br...