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Ibex Partners with Sapling.ai for AI-Powered Messaging Tools

Enabling Agents to Help More Customers, More Efficiently, and With More AccuracyWASHINGTON, Dec. 05, 2023 ibex , a leading global provider of business process outsourcing and customer. ....

United States , Michael Darwal , Jim Ferrato , Dan Burris , Ziang Xie , Enabling Agents , Help More Customers , More Efficiently , With More , Average Response Time , Average Handle Time , Business Intelligence , Customer Journey Mapping , Value Stream Mapping , Customer Complexity ,