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Get latest articles and stories on World at LatestLY. Some frequent fliers have described Singapore Airlines (SIA) in-flight service protocol following the recent severe turbulence on its plane as a hasty move which is already having repercussions on its service offerings and driving up stress levels of cabin crew, a media report said on Thursday. World News | SIA In-flight Service Protocol Revision After Recent Severe Turbulence Faces Passengers' Reactions.

Some frequent fliers have described SIA in-flight service protocol following the recent severe turbulence on its plane.

Some frequent fliers have described Singapore Airlines (SIA) in-flight service protocol following the recent severe turbulence on its plane.

Mitsuko ottori's career journey with Japan Airlines began in 1985 when she started as a flight attendant. Fast forward today, she's the CEO!

Mitsuko Tottori admits Japan has much more to do to get people like her into the chief executive seat.