Stay updated with breaking news from Erik Stoothoff. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
With the agency struggling to improve subway service and facing heightened scrutiny from federal regulators, MBTA General Manager Phil Eng reshaped the T’s management hierarchy last Friday (Sept. 22). Eng said the MBTA’s management team will now function with four “major divisions” – operations, safety, capital, and administration. He also outlined numerous staffing updates,
MBTA GM Phillip Eng announced a series of personnel moves Friday that restructures the agency under four divisions, according to an email obtained by Herald.
The MBTA general manager also said the system will have new directors overseeing the commuter rail, water, rail and bus transportation.
Growing pains inside the Operations Control Center hit an inflection point during an overnight shift in April, when dispatcher errors caused three safety incidents on the tracks.
While engineers continue looking for a permanent fix, MBTA leaders are taking another look at their deal with the Chinese firm that makes the new trains.