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Travel Outlook the Premier Hotel Call Center™ ("Travel Outlook") announced today that Outrigger Hotels and Resorts has signed a contract for the design and implementation of Travel Outlook's Bella™, The Virtual Hotel Agent™. Bella is the hospitality industry's first AI-powered voice assistant, purpose-built to reduce fixed-labor costs with a distinct human touch.
Outrigger anticipates the properties being Green Seal certified before the end of 2022.
For more than 70 years, Outrigger Hospitality Group has charted a journey of discovery – expanding from Hawaii to premier resort destinations in Fiji, Thailand, Guam, Mauritius and the Maldives. The privately held hospitality company currently operates and/or has in development 38 properties with approximately 6,500 rooms – inviting guests to ‘Escape Ordinary’ with authentic Signature Experiences and the Outrigger DISCOVERY loyalty program. Outrigger’s multi-branded portfolio includes Outrigger® Resorts, OHANA Hotels by Outrigger® and Hawaii Vacation Condos by Outrigger® while al...
Outrigger Hospitality Group is pleased to announce SHARI FUJITA as vice president finance. Fujita has 23 years of experience with Outrigger; most recently as vice president global accounting, before following a career path at Aqua-Aston Hospitality as chief financial officer and most recently at Pulama Lanai overseeing the financial group and financial systems area.
SAN FRANCISCO - Medallia, Inc., the global leader in customer and employee experience, today announced that Outrigger Hospitality Group selected Medalia Zingle as the intelligent messaging platform of choice for its premier resort destinations in Hawaii.