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DEWA achieves first place worldwide in the International Digital Customer Experience Standard (IDCXS)

Published: December 27, 2022

In a new global achievement, Dubai Electricity and Water Authority (DEWA) scored 100% in the International Digital Customer Experience Standard (IDCXS: 2022) certificate from the first assessment in the new global standard. DEWA is the first organisation

Source: emirates247.com

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United Arab EmiratesUnited KingdomSaeed Mohammed AlRashid Al MaktoumEthos Integrated SolutionsInternational Digital Customer Experience StandardDigital ServiceWater AuthorityDubai Digital AuthorityBritish Standards InstituteDigital Dubai AuthorityInternational Customer Experience InstituteCustomer Care CentreBusiness DevelopmentDubai ElectricityGlobally Distinguished Digital ServiceFuture Customer Happiness CentresCustomer CareHis Highness Sheikh MohammedVice PresidentPrime MinisterMohammed Al TayerHappiness CharterBin SalmanExecutive Vice President