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William M. Weisberg, Esq., Law Offices of William Weisberg, for the protester. Aron C. Beezley, Esq., Lisa A. Markman, Esq., Sarah S. Osborne, Esq., Nathaniel Greeson, Esq., Bradley Arant Boult Cummings LLP, for the intervenor. Jeffry O. Young, Esq., Fallyme E. Guerrero, Esq., James T. Van Biber, Esq., General Services Administration, for the agency. Alberto Lopez, and Evan C. Williams, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest that agency failed to perform a proper best-value tradeoff is denied where the record shows that the ag...

AR, Tab E.2, Award Decision at 7. With regard to Pioneer’s quotation, the agency specifically noted that Pioneer received five strengths, and one weakness under the most important factor, technical approach.  AR, E.1, Technical Evaluation Summary at 5.  Pioneer’s weakness related to the statement in Pioneer’s quotation that it was going to employ a call analytics software that it had not previously used.  Id.  Based upon this statement, the agency concluded that without prior experience in using this particular software analytics system or something similar, that “there is potent...

Highlights Protection Strategies, Inc., a service-disabled veteran-owned small business of Knoxville, Tennessee, requests that we recommend the firm be reimbursed its reasonable costs of pursuing its protest. Protection Strategies challenged the issuance of a task order to Armada Ltd., by the Department of Justice (DOJ) under request for quotations (RFQ) No. 15JPSS20Q00000014, which was issued for various security services. The protester alleged that the agency engaged in unequal discussions, improperly evaluated the awardee's quotation, relied on a flawed independent government cost estimate...

NCI Information Systems, Inc. (NCI), of Reston, Virginia, requests reconsideration of our decision in NCI Info. Sys., Inc., B-419322, B-419322.2, Jan. 12, 2021, 2021 CPD ¶ 23, denying in part and dismissing in part its protest challenging the issuance of a task order to Salient CRGT, under request for proposals (RFP) 70SBUR20R00000001. The Department of Homeland Security, United States Citizenship and Immigration Services (USCIS) issued the task order for information technology (IT) deployment, maintenance, and repair services. NCI contends that our decision materially erred when it conclud...

FedRAMP FedRAMP moderate risk impact level certification for cloud storage platform.   Id. at 3. Thirteen firms responded to the October 2019 RFI.  AR, Tab 27, Market Research Report at 20.  The protester’s RFI response included a claimed capability narrative for FedRAMP that indicated that its cloud-hosted storage solution was built to meet FedRAMP requirements and was undergoing FedRAMP assessment and audit.  AR, Tab 12, Panasonic RFI Response at 5.  Between November 2019 and January 2020, the agency emailed follow-up questions to the respondents of the October 2019 RFI a...