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Of the biggest trends we ve seen in the last sort of 18 months. that s only getting greater and greater is what i would say. so will same day delivery become important? absolutely. not quite yet. at the moment, it s all about next day. is that a target for you? i think without a doubt it s to happen. boohoo isn t a business that can only look forward as it still deals with the fallout from revelations about poor conditions and illegal pay for workers making clothes for the retailer in leicester. one investigation found mr lyttle was personally very aware of what was going on. shouldn t you have resigned? i think my role is to make sure if there s a problem, to fix it. if i had resigned at the time, it would have set us back in terms of the time it would have taken to do what we needed to do. so for me i don t recognise that as the answer. i think the answer is always to, if you ve got a problem, fix it. it s notjust the treatment of workers that make these packages that s an issue for ....
Online retailer boohoo has insisted its clothing brands are not throwaway. speaking to our business correspondent sean farringdon, john lyttle said boohoo had a clear strategy for being more sustainable. boohoo chief executivejohn lyttle is rolling out hundreds of millions of pounds of investment across factories, offices and distribution centres like this one in burnley. this is where your order gets put together. when the picker is picking, picking out an order but actually it s a different customer, different brands. creating thousands of jobs but almost more crucially for his business, installing more automation. customers shopping online demand it. consumer habits have changed to wanting to buy online but equally the immediacy of when they want that order. so if you think of it today, a package can be ordered 10:55pm, it can be picked, it can be packed, it can go to the courier and it can be in your home by tomorrow. that s probably one ....