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After a hiatus of almost two years, the Canadian Government has finally recommenced its long awaited overhaul of existing federal private sector privacy legislation
Privacy Commissioner investigation reports In 2020, the Privacy Commissioner of Canada issued two investigation reports that provide guidance regarding outsourcing arrangements involving the processing of sensitive personal information. Report of Findings #2020-001 – Financial Institution Fraud Claims Processing The Privacy Commissioner of Canada investigated a financial institution's outsourcing of aspects of its fraud claims processing to a service provider in India. The investigation resulted from a complaint by a former employee of the financial institution. The service provider had acc...