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BARC India has detailed the methodology and the review process behind the Augmented Data Reporting Standards (ADRS) for subscribers. The data for the news and special interest genre will be based on the ADRS on a four-week rolling average.
Safaricom has appointed Michael Joseph (the telco’s former CEO) as new board chairman, he succeeds Nicholas Ng’ang’a who has retired. Joseph will take up this position effective 1 August 2020. “Mr Ng’ang’a took up the leadership reins at a time when the government was starting the process of offering 25 per cent of its shares to the public through the Nairobi Securities Exchange in 2008. He has managed to grow shareholder value by 607 per cent since listing,” says Safaricom CEO, Peter Ndegwa. “At the time of his appointment as chairman, Safaricom had slightly over six million...
Recently, Safaricom announced that starting March 2021, there would be changes to their Home Fibre internet packages. The new packages would offer more speeds for the same prices as before with some packages receiving double speeds without changes in price. Well, that was a totally welcome change, and people everywhere lauded the move. I even said the move would further cement their position as the number one provider of fixed internet services in the country. Little did we know there was a catch somewhere. (There always is, especially with dominant companies). The company is doing somethi...
Maxis has responded to this story with an official statement. Read further for more details. ORIGINAL STORY (31 Jan / 11:59 PM): Maxis has implemented the Fair Usage Policy (FUP) on Hotlink Prepaid Unlimited users from 8:00 PM to 12:00 AM on a daily basis throughout the on-going Movement Control Order (MCO) period. This was revealed by its customer service agents in their reply to customers via WhatsApp and Facebook. Under normal circumstance, the FUP would only kick in once a customer hits the ceiling data allocation for their respective Unlimited passes. As noted inside the FAQ section of ...
Maxis said there was a ‘miscommunication’ on the Hotlink Unlimited FUP policy which only applies to certain situations. — LOW LAY PHON/The Star PETALING JAYA: Maxis has denied claims that it reduced the speed of its Hotlink Unlimited prepaid service to 512Kbps (kilobits per second) during the movement control order (MCO). The company issued a statement following reports that alleged it was throttling the speed from 8pm to 12am daily, purportedly because of MCO. Subscribers claimed that the telco had informed them through its social media channels that the Fair Usage Policy (FUP) is bein...