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Want Better Customer Experiences? Make CX Everyone's Responsibility: An Interview With Christopher Stark

Published: October 27, 2021

Khoros's Christopher Stark discusses why CX is everyone's business and how he built a successful CX program by smashing silos in this DX leaders interview.

Source: cmswire.com

Related Topics:

United StatesChristopher StarkCustomer ExperienceBusiness ValueFall Digital ExperienceCreate Growth ThroughCustomers InfluenceHome Depot

Why Education Is the Solution for Customer Retention: Greg Rose

Published: October 18, 2021

Intellum's Greg Rose discusses the science of learning and why you should start small with education initiatives in this DX Leaders interview.

Source: cmswire.com

Related Topics:

Greg RoseIntellum Greg RoseFall Digital ExperienceSilver BulletCustomer RetentionLearning Be Your