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Top News In Fieldpoint Service Applications Today - Breaking & Trending Today

06.02.21 -- 9 Secrets To Cut Fleet Costs

06/02/21 Field Technologies Online Newsletter ....

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05.26.21 -- Workforce Trends And World-Class Service

05/26/21 Field Technologies Online Newsletter ....

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05.19.21 -- Why You Need A Service Dream Team & How To Build One

05.19.21 Why You Need A Service Dream Team & How To Build One

Submitted by Salesforce
More and more, organizations optimize workforce scheduling and planning with technology and real-time data. A connected field service solution helps staffing managers, agents, and dispatchers ensure the proper levels of service with the right field worker at the right time.
Using a personnel tracking system, organizations can increase situational awareness, verify work performance, and improve operational efficiency.
Submitted by IFS North America
Whilst many businesses offer different customer channels for customer service, the level of service provided across these channels is inconsistent as many of these channels exist in silos. This gap between customer demands vs. business capability is key in understanding the difference and transition between multi-channel and omni-channel customer service. ....

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05.12.21 -- Fleet Technology 2021 Trends And Predictions

05/12/21 Field Technologies Online Newsletter ....

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05.05.21 -- Build A More Flexible Workforce With Uberification

05.05.21 Build A More Flexible Workforce With Uberification

Submitted by Verizon Connect
Learn what unique benefits professional contractors can experience with GPS tracking to take your business forward and ahead of the competition.
Submitted by Esri
Big Data, IoT, and advanced analytics are terms that define our time, yes, but the reason we should be concerned about them is because we can apply them to solve real problems.
Submitted by Salesforce
Field service is a critical process within the service life cycle. The entire customer relationship can be positively or negatively impacted by the service provided during the installation of a piece of equipment or at the point of failure. Field service technicians are trusted resources who can quickly resolve issues and keep customers happy. ....

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