Several phases. we have been in the phase now of fighting fires and saving lives. i appreciate the patience the media has had with us, allowing us to go through that phase. soon, we'll be in the recovery/rebuilding phase, as the governor has spoken to. we know that's going to be a long process. i really want to speak to our citizens, our residents, our visitors, our businesses, who have suffered tremendous loss and probably inconsolable grief. i think for us, the message is we're going to try our very best to identify those that have perished so that the families can have that closure and can ...