Salesforce unveils new field service innovations powered by Data Cloud and Einstein GPT
Salesforce today unveiled its new Field Service innovations using AI to revolutionize field service across industries.
Source: venturebeat.com
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Salesforce today unveiled its new Field Service innovations using AI to revolutionize field service across industries.
In addition to generative AI capabilities for the new mobile app, Salesforce will add asset management and contractor management features to its Field Service offering.
The Einstein GPT AI can summarize reports or guide customers to service their own equipment on the Field Service Mobile app.