"Post-Pandemic Resilience in the Pacific: A Research Agenda Linking Reg" by Yogita Swamy, Arun A. Elias et al.
During the coronavirus pandemic, while most sectors in Pacific Island countries like Fiji were struggling, Business Process Outsourcing (BPO) sector proved an exception, reporting phenomenal growth. In this context, the overall objective of this study is to holistically analyse the sustainable growth of the BPO sector in Fiji. In the supply chain literature, although the BPO sector is acknowledged as an integral part of global supply chains, studies linking regional supply chains and the BPO sector are limited. This study aims to plug this gap. Methodologically, the study employs a qualitative...
Source: uow.edu.au
