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To hit elbow and gouge simulated aggressive passengers with actual passengers getting more violent than ever. you are going to possibly die. you need to defend yourself at all costs. reporter: undercover federal air marshals are guiding eight flight attendants through this self-defense course. the first class offered by the tsa since training was paused by the pandemic. it is sad that it needs to happen. reporter: flight attendant carrie is taking the class having just returned to her airline following a leave of absence. are you scared? sometimes, a little bit. some people aren t very happy, and you never know what s going to happen. reporter: a brawl breaking out on a frontier airlines flight is the latest among unruly passenger incidents that the faa says are skyrocketing. federal documents detail how passengers shouted down, grabbed, and struck flight attendants thousands of times since the start of a zero tolerance policy earlier this year. ....
reporter: they are taking a defensive stance against a growing problem in the air. flight attendants are training to hit, elbow, and gouge simulated aggressive passengers with actual passengers getting more violent than ever. are you going to possibly die. you need to defend yourself at all costs. reporter: undercover federal air marshals are guiding eight flight attendants through this self-defense course. the first class offered by the tsa since training was paused by the pandemic. it s sad that it needs to happen. reporter: flight attendant carrie is taking this class having just returned to her airline following a leave of absence. are you scared? sometimes, a little bit, yeah. you get on a plane full of people, and some aren t happy and you never know what s going to happen. reporter: a brawl breaking out on a frontier airlines flight is among the latest unruly passenger incidents that the faa says are skyrocketing. federal documents detail how ....
The pandemic. it s sad that it needs to happen. reporter: flight attendant carrie is taking this after taking a leave of absence. are you scared? sometimes, a little bit. you get on a plane full of people and some of them aren t very happy and you just never know what s going to happen. reporter: a brawl breaking out on a frontier airlines flight is among the incidents skyrocketing. federal documents detail how passengers have shouted down, grabbed and struck flight attendants thousands of times since the start of a zero tolerance policy earlier this year. in may a passenger punched a southwest flight attendant causing her to lose two of her teeth. that plane is in the air. that has a crew that has to deal with the issues. it s incumbent on us to make sure they re fully equipped. reporter: some passengers are fueled by alcohol but most are fighting back over the federal transportation mask mandate ....
To hit, elbow and gouge simulated aggressive passengers with actual passengers getting more violent than ever. you are going to possibly die. you need to defend yourself at all costs. reporter: undercover federal air marshals are guiding eight flight attendants through this self-defense course. the first class offered by the tsa since training was paused by the pandemic. it s sad that it needs to happen. reporter: flight attendant carrie is taking this class having just returned do her airline following a leave of absence. are you scared? sometimes. you get on a plane full of passengers that aren t happy and you never know what s going to happen. reporter: a brawl on a frontier airlines flight is among many incidents that are skyrocketing. federal documents show how passengers have shouted down, grabbed and struck down flight attendance thousands of times ....