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Patrick Holland, aged 56, is the father to seven children and is still seeking a call from the hospital to get his heart transplant while struggling to find a place to stay in Seattle.
Friday presented a much different scene at BWI-Marshall Airport as the chaos from Southwest Airlines' meltdown has settled.
Southwest Airlines customers aren't the only ones impacted by the company's meltdown in the days after Christmas.
As the cancellations continue at Southwest Airlines, travelers are scrambling to find options -- costing some thousands in unplanned expenses.
Some Southwest Airlines customers traveled hours to be reunited with their luggage after waiting days due to flight cancellations.