Southwest employees frustrated, blame meltdown on company systems
Southwest Airlines customers aren't the only ones impacted by the company's meltdown in the days after Christmas.
Source: wbaltv.com
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Luggage missing as Southwest travelers finally reach destinations
Some Southwest Airlines customers traveled hours to be reunited with their luggage after waiting days due to flight cancellations.
Source: wbaltv.com
Slight improvements since Southwest flight cancellations started
Flight cancellations and delays continued in the days after Christmas at airports across the country and at BWI-Marshall Airport.
Source: wbaltv.com