Flight Stampede News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Sometimes i just feel overwhelmed by the technology. can you talk to a person if you need to? in fact, we have a new tool that we ve just been deploying over the last year and a half agent on demand. people in the airport mostly. we ve all seen the long lines at the customer service center where if a flight is canceled and you see everybody on that flight stampede to go and obtain we have new technology now. a qr code throughout the airport where you can scan the qr code and it allows you to video chat with a united agent to help you consider your alternatives. dana: face time with your grandchildren but with an agent. exactly. what we re doing is taking agents who are working in airports that don t have bad weather. our airport agents in los angeles or san francisco, if they aren t helping customers there, threy are logging on and ....

Customer Service Center , Flight Stampede , Dana Perino , Qr Code , Video Chat , Don T Have Bad Weather , Airport Agents , San Francisco , Los Angeles ,