Consumer Complaints Skyrocket During COVID Pandemic – NBC Los Angeles
She bought the airline tickets on a third-party travel site called Flights Mojo. For all 14 of them, the flights cost $7,600. When the pandemic hit, the flights were cancelled. So Schilling tried to get a refund from Flights Mojo, but couldn't. She says she even had proof that the airline had refunded Flights Mojo, but the travel site wasn't passing along the money to her. "I describe that as stealing, basically," said Schilling. Flights Mojo didn't respond to the I-Team's request for comment. But Schilling had paid for the tickets with her Chase credit card, so she disputed the charge. It's ...