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About a remarkable new treatment for blindness that involves gene therapy. here's dr. jon lapook. here's dr. jon lapook. >> reporter: 63-year-old jonathan wyatt was diagnosed at age 20 with a rare genetic disorder that causes progressive blindness. in recent years he was unable to read. he was one of six patients in the gene therapy trial. >> when i got home i looked at diana's mobile phone and i said a virus, the retinal cells started producing the protein. all six patients had improved vision and two-- including wyatt-- had dramatic results. robert mclaren of oxford university led the study....

And there are a lot of problems that need to be addressed. there's a punch list of fixes, and we're going to punch them out one by one. >> reporter: that assessment goes much deeper than the idea health and human services secretary kathleen sebelius promoted even today-- that the main problem was unexpected volume. >> and we were just wildly incorrect, the numbers so far exceeded that, and now there are very specific diagnostics in place. >> reporter: zients says there are two categories of issues with the web site: performance-- which is speed, response time, and reliability; and function, th...

>> there's three monitors missing. one's on your desk right now. >> reporter: today's affidavit says hasse and mcclelland believed williams was a threat to their personal safety, and both men regularly carried handguns after williams lost his job. hasse was gunned down just steps from the county courthouse in january. bruce wood is a county judge. after the first murder, the murder of mr. hasse, what did district attorney mcclelland tell you? >> mr. mcclelland indicated to me very early on the day of mark's murder that he felt like the person that needed to be investigated was eric williams. >...

>> i can recite statistics to you all you want, but when i do that people's eyes glaze over. but if i tell the story of one family and one family's struggle with poverty, and if i tell it in a compelling way, then they're engaged. >> reporter: on this day the one family is shirley, who live a trailer with her son dalton, daughter michaela and her boyfriend on $450 a month from welfare and $500 a month in food stamps. you don't feel like you've been seen all that much in your life, do you? >> no, i felt like i've just been shoved away and the closet door has been shut on me, if you know what i ...