COVID-19 forced psychiatric care online, and patients want it to stay The modality has proven popular with many patients, but policy and reimbursement uncertainties remain as challenges. , Associate Editor A year ago, trying to find patients who would agree to see their University of Michigan mental health provider through a video screen felt like pulling teeth. Only 26 video visits with a few early adopters had happened in nearly six months, compared with more than 30,000 in-person visits. But Dr. Jennifer Severe, one of the three psychiatrists who helped launch a test of teleh...