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iTWire - Facebook's latest apology for the outages: what do security experts say?

Facebook. The company has been on an apology tour for most of its existence, mostly for invading people's privacy in different ways, and hot on th. ....

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Forrester's European Banking CX Index 2021: Pandemic Boosted The Importance Of Delivering Strong Digital Experiences

The shift to digital delivery improved CX scores for banks across the UK, Germany, Italy, Spain, and France LONDON, Oct. 1, 2021 /PRNewswire/ According to Forrester's 2021 European Banking ....

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Forrester's European Auto Manufacturers CX Index 2021: Physical Touchpoints Still Critical For Auto Purchase And Service Experiences

European auto manufacturers provide OK-rated customer experience; websites lag person-to-person interactions to meet customers' needs LONDON, Oct. 1, 2021 /PRNewswire/ According to Forrester's ....

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Forrester's European Insurance CX Index 2021: German Insurers Provide The Best CX In Europe

German firm HUK-COBURG is the first European insurer to deliver an excellent-rated customer experience LONDON, Oct. 1, 2021 /PRNewswire/ Forrester's (Nasdaq: FORR) 2021 European Insurance ....

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Forrester gibt Agenda für CX EMEA 2021 bekannt - Das Event für Customer Experience und Marketing Leader

/PRNewswire/ Forrester (Nasdaq: FORR) hat heute das vollständige Konferenzprogramm für die virtuelle Live-Veranstaltung CX EMEA bekannt gegeben, das vom 30.. ....

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