Digital banking revolution can help SA banks regain their customers' love, says BCG
Africa Business Communities
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Africa Business Communities
Retail banking in South Africa is increasingly competitive, with fintechs, neobanks and digital players disrupting the banking value chain with new and emerging technologies. For banks to keep up with the rapid pace of change and be loved by their customers in the future, they must reimagine customer service and leverage data to personalise engagement and better predict and
According to a new report from the AI for the Planet Alliance, titled How AI Can Be a Powerful Tool in the Fight Against Climate Change and produced in collaboration with Boston Consulting Group (BCG) and BCG GAMMA, 88% of public- and private-sector leaders who oversee climate and AI topics in South Africa and Latin […]