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ai customer care: Generative AI making customer support conversations more human, leading to wider adoption

Artificial intelligence-powered customer care platforms like Exotel, Freshworks, Gupshup, Corover.ai, and Yellow.ai are revolutionizing customer support. Meta's WhatsApp is the leading platform for GenAI-powered customer support conversations. GenAI integration is cost-effective and yields significant savings and ROI. Freshworks' Freddy Copilot significantly improves ticket resolution time and response times.

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Fuller & Thaler Asset Management Inc. Takes $13.36 Million Position in Freshworks Inc. (NASDAQ:FRSH)

Fuller & Thaler Asset Management Inc. bought a new stake in Freshworks Inc. (NASDAQ:FRSH – Free Report) in the third quarter, according to its most recent 13F filing with the Securities and Exchange Commission (SEC). The institutional investor bought 670,617 shares of the company’s stock, valued at approximately $13,359,000. Fuller & Thaler Asset Management Inc. […]

Roxannes-austin , Piper-sandler , Jenniferh-taylor , Citigroup-inc , Cibc-world-market-inc , Fuller-thaler-asset-management-inc , Barclays , York-mellon-corp , Jefferies-financial-group , Cantor-fitzgerald , Exchange-commission , Dimensional-fund-advisors

Freshworks: Freshworks' board reworks CEO Girish Mathrubootham's stock award

Freshworks board said the decision was taken in the backdrop of the macroeconomic headwinds that have created challenges for the companys stock price.

Tyler-sloat , Srinivasagopalan-ramamurthy , Dennis-woodside , Girish-mathrubootham , Exchange-commission , Freshworks , Freshworks-board , Stock-award , Freshworks-share-price , Freshworks-listing ,

Freshworks CEO Girish Mathrubootham won't get performance award of 60 lakh shares. Here's why

Freshworks brought down its loss to $28 million for the fourth quarter ended December 2024 as against a net loss of $55 million in the same period last year. Revenue rose 20 per cent to $160 million ($133 million).

Girish-mathrubootham , Freshworks , Reshwork-ceo , Irish-mathrubhootham ,

Insider Selling: Freshworks Inc. (NASDAQ:FRSH) Director Sells $152,729.85 in Stock

Freshworks Inc. (NASDAQ:FRSH – Get Free Report) Director Jennifer H. Taylor sold 7,035 shares of the company’s stock in a transaction on Monday, February 12th. The shares were sold at an average price of $21.71, for a total value of $152,729.85. Following the transaction, the director now directly owns 19,490 shares in the company, valued […]

Piper-sandler , Jenniferh-taylor , Vanguard-group-inc , Morgan-stanley , Nasdaq , Blackrock-inc , Freshdesk-contact-center , Securities-exchange-commission , Freshworks-inc , Needham-company , Soros-fund-management , Jefferies-financial-group

Insider Selling: Freshworks Inc. (NASDAQ:FRSH) Director Sells 7,035 Shares of Stock

Freshworks Inc. (NASDAQ:FRSH – Get Free Report) Director Jennifer H. Taylor sold 7,035 shares of the firm’s stock in a transaction dated Monday, February 12th. The shares were sold at an average price of $21.71, for a total transaction of $152,729.85. Following the completion of the transaction, the director now directly owns 19,490 shares in […]

Piper-sandler , Jenniferh-taylor , Freshworks-inc , Nasdaq , Cantor-fitzgerald , Morgan-stanley , Freshdesk-contact-center , Advisors-asset-management-inc , Get-free-report , Director-jennifer , Trading-down , Asset-management

Short Interest in Freshworks Inc. (NASDAQ:FRSH) Rises By 23.2%

Freshworks Inc. (NASDAQ:FRSH – Get Free Report) saw a large growth in short interest during the month of January. As of January 31st, there was short interest totalling 11,110,000 shares, a growth of 23.2% from the January 15th total of 9,020,000 shares. Based on an average daily trading volume, of 2,520,000 shares, the days-to-cover ratio […]

Piper-sandler , Srinivasagopalan-ramamurthy , Zachary-nelson , Securities-exchange-commission , Barclays , Freshdesk-contact-center , Morgan-stanley , Advisors-asset-management-inc , Freshworks-inc , Nasdaq , Get-free-report , Trading-down

Roxanne S. Austin Sells 6,303 Shares of Freshworks Inc. (NASDAQ:FRSH) Stock

Freshworks Inc. (NASDAQ:FRSH – Get Free Report) Director Roxanne S. Austin sold 6,303 shares of the company’s stock in a transaction on Friday, February 9th. The stock was sold at an average price of $21.54, for a total value of $135,766.62. Following the sale, the director now owns 88,431 shares of the company’s stock, valued […]

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Director Roxanne Austin Sells 6,303 Shares of Freshworks Inc (FRSH)

Director Roxanne Austin executed a sale of 6,303 shares of Freshworks Inc (NASDAQ:FRSH) on February 9, 2024, according to a recent SEC Filing.

Freshworks-inc , Freshworks , Oxanne-austin , Nsider-transaction , Oftware-development-company ,

As team captain, I need to field the best one to win: Freshworks CEO Girish Mathrubootham

Freshworks has seen some management rejig and internal consolidation in the past year with the firm’s CTO departing at the beginning of 2023 and the company’s CRO Pradeep Rathinam leaving the firm in Q4.

India , Australia , United-kingdom , Melbourne , Victoria , Sydney , New-south-wales , Australian , Mika-yamamoto , Johanna-jackman , Pradeep-rathinam , Girish-mathrubootham