Frontline Managed Services opens Hawaii operations to extend law firm IT Support across U.S. time zones - Legal IT Professionals
Editor Frontline Managed Services announces its expansion to Hawaii with a new contact center in Honolulu to support its 24/7 IT Help Desk service for law firms worldwide. With this new location, the help desk is now staffed by U.S.-based support personnel from the Eastern Time Zone to the Hawaiian Time Zone, marking a six-hour difference that allows staff to enjoy daytime shifts while still providing around-the-clock response. The Honolulu center, which aims to onboard 20 specialists in full-time positions, also serves as a bridge to Frontline Managed Services’ growing operations in ...
Source: legalitprofessionals.com