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At the moment, you have to make two calls to check for gaps in your National Insurance record and then make payments for any top-ups needed - the new online service will make it simpler
Frustrated savers are continuing to complain of state pension top-ups chaos as the Government readies a new online service for launch by early April.
Figures from the Department of Work and Pensions show that on average 193,000 people topped up each year from the 2000/01 tax year up until the 2020/21 tax year.
This is Money exclusively revealed the phone gridlock last month , and the Government said a few days ago said it might accept late payments on a case-by-case basis.
A new recorded message admitting 'unprecedented demand' on phonelines is launched by the DWP, as Lib Dem MP Wendy Chamberlain demands a crunch deadline is pushed back until 2025.